General/FAQ

How should I write the description?

Be specific and detailed. If you know the name of the record, please list or describe it. Include details to narrow the scope of your request as much as possible, such as dates or specific time periods, addresses, types of records you want (or don’t want included). Descriptions that are vague or general may result in delays or fees.

            Good example: Please provide copies of any building permits issued by the City between August 2021 and December 2021 related to 100 Main Street.

            Poor example: Any and all records related to 100 Main Street.

What information may I request?

You may request a copy of existing public records housed by the City of Pocatello. (The City does not have vital records, such as birth, marriage/divorce or death records.) The City does not create new documents in response to a records request.

How do I request vital records, such as birth, marriage/divorce and death records?

To request vital records, contact the Idaho Department of Health & Welfare. (https://healthandwelfare.idaho.gov/services-programs/birth-marriage-death-records)

Is there a fee for records requests?

A fee may be charged for requested documents. If a fee is to be charged, you will be contacted prior to fulfillment of the request. All fees must be paid in full prior to completion. A complete listing of current fees can be found here: (Exhibit R-Public Record Fees, Page 56)

https://www.pocatello.gov/ArchiveCenter/ViewFile/Item/2053

Is my request kept private?

All public records requests become a public record.

Is my personal information kept private?

Although your personal information is not published in this portal, any personal information submitted as part of a records request becomes public information which could be released in response to a subsequent public records request. We recommend you do not include sensitive or confidential information, such as birthdates or Social Security numbers.

What can I expect after submitting a records request?

You will receive email notifications regarding the status of your request, beginning with a confirmation email of your submission. If you do not receive a confirmation or other email notification, check your spam/junk folder. 

How do I confirm my request was received?

You will receive a confirmation email. If you do not receive an email in your inbox or spam/junk folder, you may search for your request in NextRequest. https://cityofpocatelloid.nextrequest.com/requests